The Website is operated by Pondicherry Designs Ltd (we, us, our), a company incorporated in England & Wales with company number 06971087 and registered office at Our registered address is 1-5 Clerkenwell road EC1M5PA London. Where we decide the purpose or means for the processing of the personal data that you provide when using our service, we are the “data controller”. As data controller, we will comply with all applicable data protection laws. This policy should be read together with our Terms & Conditions.
Our Website may contain hyperlinks to third party websites. These websites operate fully independently from us, and we cannot accept any responsibility or liability for the privacy practices of such third parties nor the availability of these external sites or resources. The appearance of such links on our Website is not an endorsement. Should you use any of these websites, such use is at your own risk and we would recommend that you review their respective privacy policies.
1. Information We May Collect About You
In order to provide our online shop and other related services, we will need to collect and process information about you.
Information provided by you
When you use our Website, you may be asked to fill in forms to create your own account. We will ask you to provide us with the following information: your first and last name, your email address, telephone number, your password, your date of birth.
If you decide to make a purchase, we will also need you to hold: your billing address, your preferred postal delivery address, details of transactions you have made with us for the fulfilment of your orders.
We are always trying to improve our Website and to offer the best, most accessible service possible to all of our customers. To evaluate and make improvements, we utilise third party data analytics service providers to improve our visibility and to monitor website browser behaviour and navigation across the Website.
These third-party data analytics service providers collect this information on our behalf in accordance with our instructions. We have contracts in place to protect the confidentiality of your information with all of our third-party data analytics service providers. When you visit our Website, our service providers may collect data which includes the following, which will almost always be anonymised and aggregated before reporting back to us:
- number of visitors to our Website
- pages visited while at the Website and time spent per page
- page interaction information, such as scrolling, clicks and browsing methods
- websites where visitors have come from and where they go afterwards
- page response times and any download errors
- other technical information relating to end user device, such as IP address or browser plug-in
- In most instances, the data will be anonymised and aggregated before reporting back to us.
All financial transactions via our e-shop are handled directly by our payment service providers (Shopify Payments). We only share that information as is necessary to conclude the transaction and will not share any personal information with these third-party providers, nor will we receive any of the financial information that you provide to them.Back to Top