All orders are shipped via Standard Delivery (3-5 working days).
Deliveries are made between 9am – 6pm on working days and require a signature on delivery. Please contact customer care prior to ordering if you have any queries. If the first delivery is attempt is missed, the courier will leave a note to the receiver’s attention detailing clear instructions on how to arrange a re-delivery.
You can contact our customer care from Monday to Friday – 10am to 6pm GMT:
- By phone: +44 (0) 207 431 3522
- By email: firstname.lastname@example.org
Delivery charges will be applied as follows:
UNITED KINGDOM: Free for a limited time
EUROPEAN UNION: £9.95
UNITED STATES: Free for a limited time
REST OF THE WORLD: £19.95
You agree to pay VAT on the price, delivery charges and other charges on the purchased products at the applicable rate, at the same time as payment of such price, delivery charge or other charge. VAT means UK Value Added Tax or any other local or regional, value added, sales or consumption tax to be paid in any part of the world where the products are being delivered to.
If the purchased products are being delivered to a country within the European Union, then prices, delivery charges and other charges will be inclusive of VAT. For delivery to the rest of the world, the prices, delivery charges and any other charges will be exclusive of VAT unless stated otherwise.
4. DUTY AND TAXES
For delivery within the European Union & Continental USA
All prices and delivery charges for purchased products being delivered to a customer within the European Union and Continental USA are inclusive of all destination taxes and duties.
For delivery for the Rest of the World
All prices and delivery charges are exclusive of any duties and taxes. You will be required to pay the applicable and relevant duties, taxes or any other charges required to be paid to import the purchased products in the country of delivery. By purchasing from this site, you accept to pay all duties and taxes or other charges required in full. We are not liable any import taxes or duties and we shall be entitled to charge you any of those costs.
We recommend that you contact your local customs authority to find out about the import taxes and a landed cost price prior to submitting your order.